Premium multivendor Network Maintenance Services Providing ISPs, Enterprises, SMBs, Governments and Academia worldwide with an industry-leading direct-to-expert™ multivendor network infrastructure technical support, maintenance and vendor-neutral trusted-advisor consulting services.  Enjoy improved network availability and reduced network maintenance and capital expenditures.  BENEFITS: ♦  Multivendor Support Environment     - Supports Wide Variety of Key Manufacturers     - Blending A Broad Range of Service Levels     - Providing a Single Point of Contact     - Consolidate your SLA reporting and service contracts        into a Single hosted solutions ♦ Reduce Your IT Support Budget by 35%- 60% ANNUALLY ♦ Guaranteed 30% SAVINGS off your current OpEx ♦ Reduced mean-time-to-competent-repair ♦ Improved network availability, reliability and performance ♦ 30-60% cost savings off your capital expenditures and improved bottom-line ♦ National & Global Support coverage available SUPPORT FEATURES: ♦ Non-tiered support model for support.     Direct Online and Phone Support     TAC:  Technical Assistance Center     Advanced configuration support     Expert Troubleshooting assistance ♦ Customize Multiple Service Levels:    24x7x365 NBD -to- 24x7x4h -to- 24x7x Immediate response ♦ Hardware Replacement ♦ Software Bug, Patches, Upgrades with Valid License    within same feature set. ♦ Lifetime Support™ for all network devices    Including pre-owned & OEM End-Of-Life equipment ♦ Collaborative Asset Manager ♦ Validated multivendor knowledge-base Addressing all your Network Support needs under one umbrella.  Network maintenance and consulting services designed to meet individual business needs and assist with sustaining high-quality network performance while controlling operational costs.  Supporting all networking equipment from the following vendors for the listed Internet Protocol technologies including        Cisco,  Juniper,  Extreme,  Force 10,  Foundry,  Brocade,  F5,  Redback,  Ericsson, and  HP

 

Multivendor Network Maintenance Services

24x7 direct-to-expert™ technical support...

Industry-leading multivendor Network Maintenance Services - NMS, NMS Onsite and NMS-Lite help increase productivity and operational efficiencies while extending the lifespan of all your network assets cost effectively. Ensuring that your entire network infrastructure operates efficiently and benefits from the most competent technical support and relevant operating system and application software updates.
Critical IP Network Support for Your Continued Success

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Multivendor Network Consulting:

Providing you proactive carrier-class consulting services that have been the sole preserve of fortune 50 companies. The features of this service includes your very own designated team of multivendor expert engineers built around your various network infrastructure and technologies, performing objective network health and security assessments, network performance optimization and fine-tuning evaluation, operating system software recommendations, design optimization, weekly or monthly review conference calls and much more.

The most compelling benefit for you is the fact that these various vendor-independent industry experts are working round-the-clock with one determined goal in mind - ensuring your continued success by helping to improve the return-on-your-network-investments without a hardware agenda.

Objective Trusted-Advisor consultations are made possible by the simple fact that this is the world's first vendor-neutral network services provider.

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Executive Advisory Services

Executive Advisory Group - MEAG - provides objective trusted advisor consultations to Government leaders and Fortune 500 CXOs worldwide about sensitive present and future IT and business needs.