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Learn More About Cisco SMARTNET

and Support Contracts:

The links below will give you a better understanding of coverage options including a definition of terms,  service level inclusions, break down by contract options and a comparison matrix of service choices.

For a one-on-one personal assistance with your custom network needs, email us or call Toll Free at
1-866-316-7550

>  Cisco SMARTnet Service At-A-Glance (pdf)
>  Technical Services Resource Guide (pdf)
>  COMPARE COVERAGE Options
SERVICE PLAN OVERVIEW: Features and Benefits of a Technical Maintenance Support Plan
PLAN COVERAGE OPTIONS
SUPPORT PLANS vs. Warranty
FAQs

OPTIMIZING Your SERVICE CONTRACTS
MANAGING Multiple Service Contracts

 

How To Save Significantly On Your Annual Contract Costs?

Cut Your contract costs by nearly 30-60%  

Increase Productivity
∙ Reduce Cost of Network Operations
∙ Improve Your Mean-Time-to-Competent-Repair™
∙ Extend the Lifespan of your Network Asset

MORE

 

Optimizing Your Contracts

Choosing the Right service support contract options can be complicated and costly.  Rely on our Certified Contract Services Team (CST) members  to help you optimize your service options today. 

•  Get coverage where you need it most
•  Avoid redundancies in coverage policies
•  Avoid costly overages and misappropriation mistakes
•  Experience Quick turnaround times
•  Streamline & Consolidate your contracts in one place 
•  Take advantage of special vendor Discounts in addition to Digital Dimension proprietary Discounts & Cash Back Rewards

Learn More

 

*Information contained herein is a general representation of services and features.  Service levels vary according to support plans chosen. For the most up to date and complete product & service offering, please see manufacturer websites


This page is currently being updated.

We apologize for the inconvenience, for the most upto date information on Cisco and it's SMARTNET support services, please refer to the Cisco webpage or talk to your Cisco Network Maintenance Service Coverage Rep for details or questions


Significant Savings on Cisco Support/Maintenance Services
SAVE
30-60 % Annually

the Leading alternative to SMARTNET.  As a Global provider of premium network maintenance services for the top brands (Cisco, Juniper, Extreme, Foundry, Force 10, F5 and more), Mulitven offers full

    ∙  24x7x365 Direct-to-Expert support
   ∙  Unlimited Cisco Software Bug Fixes
   ∙  Advanced hardware replacement
   ∙  Collaborative Asset Manager
   ∙  Software Support
   ∙  Online Tasks Management Tools
   ∙  Multiven lifetime support for all networking equipment including OEM End-Of-Life and End-of-Support products.

Experience improved network availability and reduced network maintenance and capital expenditures.  More

 

Reduced your risk of network problems.   

Alleviate contract complications, and ultimately save.  Our CST Experts will walk through a proven
3 Step Process to achieve your contract support goals:

 

• Cross examine all contract and device data
• Correct all misaligned assets according to Mfg. Databases
• Remedy duplications, uncovered equipment, and other errors
• Update inventories, align devices, locations and coverage under each contract
• Coordinate assets with correct coverage and contract expiration dates
  (By selecting the correct coverage, you'll avoid unnecessary spending)
• Realize contract credits for asset or coverage changes and/or deletions
• Apply your credits to future contract coverage purchases, upgrades and renewals
• Pro-Rating, Co-Terming, Consolidation Multiple Contracts
• Grant online support access
• Grant access to vital technical online web tools
• Receive automated contract expiration notifications
• Receive the latest IOS updates

Smarter Choices...

Managing your service contracts can be frustrating and time-consuming. Opting to rely on a SMARTnet specialist is a smart alternative to alleviate your frustrations and assure efficiency and ROI on your hardware investments.

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· Military Operations & Branches
· Banking/Financial Institutions
· Healthcare & Pharmaceuticals

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