Experience the
relief of SIMPLIFIED contracts renewals
LESS
complications
QUICK turn around
REDUCED risk of network problems NO-COST
added services
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It Fast
Testimonials
"Digital Dimension is the best
vendor so far their prices are much more reasonable than
any other vendors. Digital Dimension staff is very
knowledgeable. .. I always get my renewal contract with
them on time and I am very satisfied with their
services. I am sure I will be using them in the future
as well."
- Ifran
Kahn
Data Communication Network Manager
Testimonials
"It's always a pleasure
doing business with Digital Dimension. From procuring
products to securing services, our experiences have
always been positive. Thank you."
- Robert J. Scire
Associate Director ITS
Testimonials
"The procurement process
is always simple, prompt and straight forward. I know
I'm getting a good deal and you guys always provide me
with good service. Thanks."
- Mike Suanti
IT Purchasing
Testimonials
"I always get great pricing with
Digital Dimension. Plus they have been very helpful in
offering better products and solutions for my networks."
- Chris P. Donnelson
Assoc. Director, Campus Networking
Higher Education Assoc.
The collaborative efforts of these associations
help us develop new solutions to better serve our clients
* Digital Dimension shall not be held liable for changes made or
directed by individual Manufacturers regarding their products and
services including changes, updates, terminations and revisions to their
products, services policies, terms and conditions including Cisco
SMARTnet services. This information is
deemed to be accurate but is not guaranteed. Changes to manufacturer
products, services, contract terms and agreements may be made by
proprietary manufacturers without notification. Refer to the
manufacturers website for most recent products, service terms,
agreements and policies.
Why should I
use SMARTnet?
Create a direct relationship with
Cisco Systems
Cisco SMARTnet
Maintenance Service contracts provides for minimal to full
support services directly from Cisco Systems. The SMARTnet
contract provides hardware replacement services, access to Cisco
support engineers and access to software maintenance upgrades.
Service terms vary with contract levels and may offer
replacement services, 24 x 7 accesses to Cisco TAC support
services and full software maintenance and upgrade access for
all covered Cisco Components.
To assist you in the establishment and
management of your Cisco SMARTnet contracts will be a Digital
Dimension Account Manager with Cisco Certifications that may
include: CPSE, CCDA and CCNA. Contract management
issues that you may expect assistance on may include:
Cisco SMARTnet
Service Contracts provide for added assurance, a sense of
reliability and a more stable and reliable internal network for
you to manage.
How to choose the
right service options?
Most clients choose the following:
SNT : 8x5xNBD(Next Business Day)
SNTP : 24x7x4
In an effort to cut
costs, organizations have been evaluating service level options
more carefully. As a general rule, Digital Dimension
recommends the following:
CORE HARDWARE : SNTP
EDGE HARDWARE : SNT
Your needs may require other service options as well, call our
Sales Department with questions: Toll Free 866-316-7550 Option 2.
How do I request a quote?
Pricing is simple with Digital
Dimension
In order to receive the
most accurate quote along with the BEST possible pricing, simply
provide your Digital Dimension Account Manager with the serial
numbers of your Cisco hardware components that you wish to
receive coverage on. From those
serial numbers, we will be able to determine which hardware is
currently under contract, correct discrepancies, co-term and pro-rate each unit to a specific
date. If your Cisco hardware is currently under contract,
you may choose any renewal date you like, however, if a contract
does not exist, you may only request a minimum of a one year
contract.
Accurate serial numbers
are the key to quick renewals. They also provide us with
the opportunities to pro-rate contracts to save you more.
How
will I know when my contract expires?
Digital Dimension will contact you
30-60 days prior to expiration
Digital Dimension
will contact your organization 30-60 days prior to the
expiration date of your contract. This will allow for
adequate time to keep your hardware covered and under contract.
If you are not a current SMARTnet client of ours, but would like
to receive the complimentary benefits of our "Auto Renewal
Notification" program, simply click here to sign up.
In order to view your contract information, you must have a
valid CCO ID which has been linked to your contract. See
below for "How Do I Create A CCO ID"
After you register, you will need to associate your CCO ID to
your contract. Digital Dimension will be glad to help you with
this process. Contact your rep for more assistance.
LESS
complications
Testimonials
Pro-Rating
Major and minor maintenance releases of Cisco IOS® Software via
