Properly Managed Service Contracts can  
 Optimize Coverage & Reduce Costs.

 
So often our clients find their hardware maintenance & support contracts expensive, cumbersome and complicated. 

Alleviate service contract complications, understand your Hardware Maintenance Service Contracts and ultimately save money.  Our Contract Service Experts (CSEs) will walk through a proven 3 Step Process to achieve your goals. 

Learn how to optimize your service levels so you get the most out of your service contracts.  

 

Control Your Risk Factor

You can't afford to be unprotected.

Many of our clients are surprised to learn they have expired contracts or that their coverage is not as expected.  The expense of Service contracts can be high as your network grows - Choosing the right coverage options and and appropriate service levels will be the determining factor between satisfaction and costly disruption. 

• Don't lose help desk access and software updates.
• Avoid problem resolution "fire drills."
• Avoid unbudgeted equipment replacement costs.
• Avoid the confusion, exposure and budget issues of multiple contract termination dates.
• Don't lose revenue and/or experience downtime due to equipment failures.
•  Avoid distraction from your core business and responsibilities.
• Don't miss the latest IOS updates

 

Flip-n-Renew Doesn't Do Much For You.

Many Resellers perform a 'Flip-n-Renew' service on your annual Hardware Maintenance Service Contracts.  They simply change the dates and renew what you already have. 

 

THE PROBLEM: Each year you network needs change.  You may have made some hardware additions, deletions, replacements and upgrades. Your network may contain products that maybe end-of-life.  Or some clients are surprised to hear that their contracts may reveal inventory redundancies, misappropriated coverage, changes in manufacturer policies and service plans that they were unaware of. 

Many clients are surprised by how much they are OVER PAYING when they simply go with a 'flip-n-Renew' style reseller. 
Digital Dimension provides thorough contract evaluations as an included services with each new contract or renewal.

 

Our Value Added Services will ultimately OPTIMIZE your Hardware Service Contracts...

• Assistance in OPTIMIZING the service returns on your Manufacturer Service Contracts. • Assistance in choosing the right service levels & options -- (this will net a more cost effective support environment)

• Cross examine all contract and device data • Correct all misaligned assets according to Mfg. Database • Remedy duplications, uncovered equipment, and other errors • Pro-Rating, Co-Terming, Consolidation Multiple Contracts • Grant login access (as applicable) • Grant access to online web tools • Automated contract expiration notifications • Receive the latest IOS updates • Update inventories, align devices, locations and coverage under each contract • Coordinate assets with correct coverage and contract expiration dates (By selecting the correct coverage, you'll avoid unnecessary spending) • Realize contract credits for contract changes or deletions • Apply your credits to future contract purchases, upgrades and renewals

 

 

 

 

MAXIMIZING Returns on Service Contracts 

So often our clients find these contracts expensive, cumbersome and complicated.  For that reason, we've made it our job to know these contracts inside and out --- giving you the inside edge on the best coverage options.  We can make service contracts work to the tilt - providing you coverage where you need it most on the budget you have to consider.

Alleviate service contract complications, understand your Hardware Maintenance Service Contracts and ultimately save.  Our Service Contract Experts will walk through a proven 3 Step Process to achieve your goals.

 

 

SOFTWARE ASSET MANAGEMENT

Managing & Optimizing Licenses

(FREE SERVICE)  Optimize Your Software purchases.  Manage your IT software & License assets 

Navigate the complicated and cumbersome task of purchasing, renewing and managing your multiple software licensing needs in a manner which keeps you compliant, reduce your risks and achieves savings through a optimized look at your software estate.   We help organizations automate and streamlines the process of software inventory and license management to become more efficient and to improve your ability to promote IT governance and ultimately make the decisions which save you money.